Get a 360º understanding of your student living experience
Investor in Students uses data to measure students living experiences. We use this data to provide our members with action focused insights that enable them to make tangible improvements.
What is IIS?
Investor in Students is the independent standard for understanding and improving student living.
It exists to understand what truly matters to students, and our members act on that insight together. By combining robust data with shared knowledge across our community, we support meaningful, long-term improvement in student living.
Our global members
Key Stats
Our scale
Members
Student participants
Student ResponseS (Per wave)
Nationalities
Properties
Towns/Cities
%
Average Response Rate
Free Text Comments
Working with Investors in Students has provided us with invaluable insight into our student experience. Their surveys have helped us better understand the needs, expectations, and priorities of our students, enabling us to make more informed decisions and drive meaningful improvements"
Ashley Jones
National Head of Operations
Investor in Students has been a brilliant partner in helping us better understand and enhance the student experience in our accommodation. The team are knowledgeable, supportive, and a pleasure to work with, and the volume and quality of feedback and analysis they provide is outstanding."
Joe Lay
Director of Accommodation
it’s the ongoing support that really sets IIS apart. Every step of the journey feels collaborative, thoughtful and focused on outcomes — and the speed at which the team turns around insights makes it so much easier to act quickly and with confidence.”
Laura Palmour
Associate Director of Residences
The benchmarking helped us recognise where we were leading, and where to focus next. What makes IIS so valuable is the hands-on, high-touch support — from personalised insight reports to collaborative action planning, the team are truly invested in helping us raise the bar every year.”
Einita Suman
Director of Accommodation and Operations
Investor in Students has become an important part of how we assure and improve the student experience across our residences. Benchmarking adds an extra layer of assurance, showing how our students’ experience compares across the sector and helping us prioritise investment and resource with clarity.”
Viki Welch
Associate Director of Student Living
For us, IIS provides an independent, credible way to evidence the value we deliver for our stakeholders. The insight goes far beyond satisfaction scores — it gives us a clear, data-led view of how students experience our service, where we’re adding the most value, and where targeted improvements will have the greatest impact"
David Chadderton
CMO
As we’ve evolved our business and started building out our next portfolio, IIS has played a key role in shaping how we think about student experience from the outset. The data helps us move beyond assumptions and design experiences that genuinely reflect what students value — not just what we think they want."
Laura Kurt
Managing Director
What really stands out about IIS is how accessible and practical the insight is. The dashboards make it easy to explore the data in real time, track performance and quickly understand what’s driving student sentiment across different areas of the business."
Paul Watson
Managing Director
Who is it for?
For those improving accommodation
Universities
PBSA Operators
Investors
Understand experience as a long-term value indicator.
Insight with direction
Insight that leads to meaningful improvement
Investor in Students provides accommodation providers with the clarity and confidence to understand the student experience in context and to act on that insight in ways that make a genuine difference.
Measure experience meaningfully
Move beyond surface-level satisfaction to understand how students actually experience life in accommodation, based on the factors that matter most to them.
Benchmark with confidence
See performance in a meaningful context and understand what “good” really looks like, not in isolation, but across peers, markets and time.
Understand what’s driving results
Use data to identify where experience is working well, where gaps exist, and how experience differs across cohorts, buildings and contexts.
Improve with purpose
Translate insight into focused action, supporting long-term improvement in experience, advocacy and student outcomes.
Ready to better understand the student living experience you’re delivering?
Join a growing community of accommodation providers using evidence and shared learning to improve the student living experience.