Community
Our Members
Investor in Students is shaped by a growing community of accommodation providers who share a commitment to understanding and improving the student living experience.
Our members span different markets, models and regions, but are united by a belief in using evidence, insight and shared learning to deliver better outcomes for students.
Community
All Investor in Students Members are supported throughout the year
Investor in Students members represent a broad cross-section of the student accommodation sector, including universities, PBSA operators and investors across the UK, Ireland and Australia.
Together, they contribute insight, experience and perspective that strengthens IIS and supports meaningful, collaborative improvement across the sector.
IIS 360
IIS 360 is Investor in Students’ annual keynote event, bringing together members and sector leaders to explore the future of student living and the experiences that shape it.
The event provides a dedicated space to:
- reflect on emerging insight and trends
- hear from expert voices across the sector
- share learning and challenge thinking
- consider how experience is evolving across markets
IIS 360 acts as a focal point for the community — connecting evidence, insight and conversation in one shared moment each year.
Regional Roundtables
Alongside IIS 360, Investor in Students hosts a programme of regional roundtables throughout the year.
These sessions provide members with the opportunity to come together in smaller groups to:
- discuss insight in depth
- share challenges and approaches
- learn from peer experience
- explore practical responses to emerging issue
Roundtables are designed to be open, reflective and grounded in real-world experience, supporting learning that members can take back into their own contexts.
Independent governance & oversight
Investor in Students is overseen by an external governance board, ensuring the integrity, independence and credibility of the IIS standard.
The board includes:
- representatives from Investor in Students members
- voices from key industry and sector bodies
Together, they provide oversight of methodology, accreditation and development of the standard, helping to ensure that IIS remains robust, fair and trusted across the sector.
The role of the governance board is to ensure that Investor in Students remains independent, rigorous and focused on what truly matters to students. Our responsibility is to uphold the integrity of the standard, challenge where needed, and ensure that insight is used to support meaningful improvement across the sector.”
Sarah Turner Jones
CHAIR, INVESTOR IN STUDENTS GOVERNANCE BOARD
Working with Investors in Students has provided us with invaluable insight into our student experience. Their surveys have helped us better understand the needs, expectations, and priorities of our students, enabling us to make more informed decisions and drive meaningful improvements"
Ashley Jones
National Head of Operations
Investor in Students has been a brilliant partner in helping us better understand and enhance the student experience in our accommodation. The team are knowledgeable, supportive, and a pleasure to work with, and the volume and quality of feedback and analysis they provide is outstanding."
Joe Lay
Director of Accommodation
it’s the ongoing support that really sets IIS apart. Every step of the journey feels collaborative, thoughtful and focused on outcomes — and the speed at which the team turns around insights makes it so much easier to act quickly and with confidence.”
Laura Palmour
Associate Director of Residences
The benchmarking helped us recognise where we were leading, and where to focus next. What makes IIS so valuable is the hands-on, high-touch support — from personalised insight reports to collaborative action planning, the team are truly invested in helping us raise the bar every year.”
Einita Suman
Director of Accommodation and Operations
Investor in Students has become an important part of how we assure and improve the student experience across our residences. Benchmarking adds an extra layer of assurance, showing how our students’ experience compares across the sector and helping us prioritise investment and resource with clarity.”
Viki Welch
Associate Director of Student Living
For us, IIS provides an independent, credible way to evidence the value we deliver for our stakeholders. The insight goes far beyond satisfaction scores — it gives us a clear, data-led view of how students experience our service, where we’re adding the most value, and where targeted improvements will have the greatest impact"
David Chadderton
CMO
As we’ve evolved our business and started building out our next portfolio, IIS has played a key role in shaping how we think about student experience from the outset. The data helps us move beyond assumptions and design experiences that genuinely reflect what students value — not just what we think they want."
Laura Kurt
Managing Director
What really stands out about IIS is how accessible and practical the insight is. The dashboards make it easy to explore the data in real time, track performance and quickly understand what’s driving student sentiment across different areas of the business."
Paul Watson
Managing Director
Become part of the Investor in Students community
If you’re interested in joining a community committed to understanding and improving the student living experience, we’d welcome a conversation.