Research

Working with Investors in Students has provided us with invaluable insight into our student experience. Their surveys have helped us better understand the needs, expectations, and priorities of our students, enabling us to make more informed decisions and drive meaningful improvements"

Investor in Students has been a brilliant partner in helping us better understand and enhance the student experience in our accommodation. The team are knowledgeable, supportive, and a pleasure to work with, and the volume and quality of feedback and analysis they provide is outstanding."

it’s the ongoing support that really sets IIS apart. Every step of the journey feels collaborative, thoughtful and focused on outcomes — and the speed at which the team turns around insights makes it so much easier to act quickly and with confidence.”

The benchmarking helped us recognise where we were leading, and where to focus next. What makes IIS so valuable is the hands-on, high-touch support — from personalised insight reports to collaborative action planning, the team are truly invested in helping us raise the bar every year.”

Investor in Students has become an important part of how we assure and improve the student experience across our residences. Benchmarking adds an extra layer of assurance, showing how our students’ experience compares across the sector and helping us prioritise investment and resource with clarity.”

For us, IIS provides an independent, credible way to evidence the value we deliver for our stakeholders. The insight goes far beyond satisfaction scores — it gives us a clear, data-led view of how students experience our service, where we’re adding the most value, and where targeted improvements will have the greatest impact"

As we’ve evolved our business and started building out our next portfolio, IIS has played a key role in shaping how we think about student experience from the outset. The data helps us move beyond assumptions and design experiences that genuinely reflect what students value — not just what we think they want."

What really stands out about IIS is how accessible and practical the insight is. The dashboards make it easy to explore the data in real time, track performance and quickly understand what’s driving student sentiment across different areas of the business."

What’s been especially valuable is how practical the outputs are. The reporting makes it easy to align teams around a shared view of what matters most, track progress over time, and evidence improvement with confidence. IIS has strengthened our ability to make targeted changes that students notice, while giving our wider stakeholders reassurance that decisions are grounded in robust, independent insight."